Delivery options overview
📦 Delivery Policy
1. Shipping Methods & Coverage:
We offer nationwide delivery across Bangladesh, including major cities and remote areas.
Delivery is handled by our trusted logistics partners to ensure timely and secure shipments.
2. Delivery Timeframes:
Standard delivery times range from 3 to 7 business days, depending on the product category and destination.
Some specialty or vendor-specific items may have longer delivery times; these will be indicated on the product page.
3. Shipping Charges:
Shipping fees are calculated at checkout based on the product weight, dimensions, and delivery location.
We offer free shipping on orders above a certain amount, as specified during promotions or on eligible products.
4. Order Tracking:
Once your order is dispatched, a tracking number will be provided via email or SMS.
You can track your order status through your Yaamart account or the courier's website.yaamart.com
🔄 Return & Refund Policy
1. Return Eligibility:
Returns are accepted within 7 days of delivery for the following reasons:
Damaged or defective items
Incorrect items received
Items not as described
To be eligible for a return, items must be:
Unused and in their original condition
In the original packaging with all tags and accessories
Accompanied by the original invoice or proof of purchase YaaMart. Best of Asia, delivered.
2. Non-Returnable Items:
Certain items are non-returnable due to hygiene and safety reasons, including:
Beauty and personal care products
Pet food and perishable items
Customized or personalized products
Gift cards and downloadable softwareYaamart
3. Return Process:
To initiate a return, please contact our Customer Support team at support@yaamart.com with your order number and reason for return.
Our team will guide you through the return process and provide the return shipping address.
Customers are responsible for return shipping costs unless the return is due to our error.
4. Refunds:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to the original method of payment within 7 to 10 business days.
In cases of Cash on Delivery (COD) payments, refunds will be issued via bank transfer or store credit. yaamart
📬 Contact Us
For any questions or assistance regarding deliveries and returns, please reach out to our Customer Support:
Email: support@yaamart.com
Email: yaamart78@gmail.com
FAQs
We're sorry for the delay! Your order may still be in transit. Please check your email or SMS for a tracking link to view the latest status. If you haven’t received tracking details or if the tracking hasn’t updated in a while, feel free to contact our support team at support@yaamart.com with your order number. We're here to help and will make sure your order reaches you as soon as possible!
Our delivery partners typically do not operate on public holidays, so orders placed around these dates may experience slight delays. However, we always aim to get your items to you as quickly as possible. For specific delivery updates, please check your tracking link or contact our support team.
Yes, we deliver to most regions across Bangladesh. To check if your area is eligible, simply enter your postcode at checkout. If you're unsure or need help, feel free to contact our support team at support@yaamart.com or via live chat.
Currently, next-day delivery is not available for all orders. Delivery times may vary depending on the product type, vendor location, and your delivery area. You can see the estimated delivery time at checkout. We're always working to speed up our service and bring you faster delivery options.
In most cases, a signature is not required at the time of delivery. However, for high-value or sensitive items, our delivery partner may request a signature or handover to someone at the delivery address. If no one is available, they may attempt redelivery or contact you for further instructions.